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Major outage postmortem

January 11, 2018

On Tuesday January 9 from 17:09 EST to approximately 23:42 EST (6 hours and 33 minutes), the platform and customer applications were unavailable. This was the longest and most significant outage in the history of our platform. No data was lost.

Note about Meltdown/Spectre vulnerabilities

January 05, 2018 is tracking the recent public disclosure of vulnerabilities in modern CPUs, named the Meltdown and Spectre attacks. We are taking all available steps to mitigate the impact of these vulnerabilities. No customer action is required.