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New S3 plan for sandboxes

October 22, 2018

In the past, we’ve had issues with users being notified of a sandbox purge even though the sandbox didn’t actually get cleared. So in order to provide a more seamless experience, now offers S3 service plans for sandboxes that automatically clear your S3 contents whenever your sandbox is cleared.

New custom domain service

May 21, 2018

For custom domain support, provides a CDN service that uses AWS CloudFront. AWS CloudFront is outside the AWS FedRAMP P-ATO boundary, so we’ve updated the CDN service documentation to explain the compliance impact of using this service more clearly.

TLS 1.0 and 1.1 support removal, Drupal 8 made easy, and platform updates

March 14, 2018

Upcoming breaking change

  • We will remove support for TLS 1.0 and 1.1 connections to all applications on on March 30, so that all connections must use TLS 1.2. TLS 1.0 and 1.1 are outdated versions of the encryption protocol for HTTPS connections, and federal standards require federal systems to stop using them (see FedRAMP TLS Requirements). After this change, your applications will be inaccessible for anyone using a client device that requires TLS 1.1 or lower. We estimate this change will block less than 1 percent of traffic that reaches applications hosted on today. It’s probably required for your applications by your own agency as well, but if you have any concerns or questions, please contact us.

Major outage postmortem

January 11, 2018

On Tuesday January 9 from 17:09 EST to approximately 23:42 EST (6 hours and 33 minutes), the platform and customer applications were unavailable. This was the longest and most significant outage in the history of our platform. No data was lost.

Note about Meltdown/Spectre vulnerabilities

January 05, 2018 is tracking the recent public disclosure of vulnerabilities in modern CPUs, named the Meltdown and Spectre attacks. We are taking all available steps to mitigate the impact of these vulnerabilities. No customer action is required.

A new homepage, quickstart guide, and more

December 27, 2017

We’ve been hard at work making work for you. We’re constantly optimizing the platform so it’s secure and meets your expectations.

Starting now, sandboxes expire after 90 days

December 08, 2017

Starting today, sandbox spaces will expire automatically every 90 days, as planned in our monthly update from November.