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Meeting TIC requirements

Agencies hosting workloads on need to ensure compliance with the DHS CISA Trusted Internet Connections program. In September 2019, OMB released Memo M-19-26, that specified new standards for TIC 3.0, and DHS CISA is currently developing new guidance for workloads hosted in PaaS cloud environments.

We at are working with the TIC program office to ensure our customers have a smooth path to cloud adoption. At this point agencies are not expected to wait for the TIC PaaS Use Case before hosting workloads in cloud environments. OMB and CISA have acknowledged that agencies are already utilizing PaaS, and they are working to embed current best practices, including those already in place at, into the forthcoming guidance.

If you need agency user or developer traffic to traverse a TIC point, then some of the architectural guidance related to TIC 2.2 is provided below.

Restricting developer and operator access to services

You can ensure that developer and operator access to services traverses your agency’s TIC so that you can monitor all changes to your organizations, spaces, applications and services. The diagram below shows how the traffic flows.

graph TB subgraph Agency network A((Agency user)) TIC end subgraph boundary IPFilter[TIC IP filter] APIRouter subgraph Agency information system App end end subgraph Internet B((Agency user)) end A -->TIC TIC -->|"TLS (encrypted tunnel)"| IPFilter B -.->|"TLS (encrypted tunnel)"|IPFilter IPFilter --> APIRouter[ API] APIRouter -->|Change app| App

Any traffic from an agency-authorized boundary (eg physical network of an agency building, or collective virtual boundary for all networked agency buildings) to one that it is not under your agency’s control (e.g. the open internet, or is likely already routed over a TIC connection.

For requests originating from your agency’s TIC egress bound for, our TLS implementation plays the role of the orange “encrypted tunnel” in Figure 14 of the TIC 2.2 reference architecture [external link]. You will access both and exclusively over TLS because the domain is included in the HSTS preload list for your browser. (If you try to directly access those domains via HTTP, your request will be 301 redirected over to HTTPS; it’s not possible to get any other response without TLS.)’s TLS endpoint is not restricted, but rather accessible over the open internet. When an administrator wants to interact with the deployed application through the API, it’s your agency’s responsibility to make sure that traffic goes over a TIC connection before it reaches its destination on For example, you may not want users to be able to manipulate applications on from their home connection or via a wifi access point in the local coffee shop.

Your agency can accomplish this by establishing an operational requirement that all administrative access to services happens via the agency network. You can further enforce this requirement with a technical control: Prevent users in your domain from using the API except from your agency’s TIC egress range. Requests from an IP origin that does not match the range we have on record for your TIC (the dotted/dashed line in the diagram) will be rejected.

Restricting usage of your application

You may also need to restrict access through the “front door” of your deployed applications, such as administrator access to a Wordpress site, or public access to an internal-only service. The diagram below shows where you can implement this restriction.

graph TB subgraph Internet RUser((Agency user)) PUser((Public user)) end subgraph Agency network AUser((Agency user)) TIC VPN end subgraph boundary PRouter[App router] subgraph Agency information system RouteService App end end AUser -->TIC RUser -->|VPN|VPN[VPN endpoint] VPN --> TIC PUser -->|"TLS (encrypted tunnel)"| PRouter[App router] TIC -->|"TLS (encrypted tunnel)"| PRouter[App router] PRouter -->|Access app| RouteService RouteService[App logic or route service] --> App

For remote workers or partners outside the normal agency network boundary, you can require use of a VPN to ensure that traffic is routed over the agency network and TIC (shown in Figure 15 of the TIC 2.2 Reference architecture [external link]).

You can then reject requests to your app unless they come from your agency’s TIC egress range. You can do this by modifying your application logic.

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